Privacy Policy

For Pro Keepers Line, your privacy and the security of your personal data are very important; thus, we collect and manage your personal data with the utmost attention and we take specific measures to ensure their safety.

Below you shall find the information on the processing by Pro Keepers Line of your personal data, relating to your browsing and the use of the services offered by prokeepersline.nl/en.

What data we process and why

The personal data that Pro Keepers Line collects is that provided by you to us when finalizing an order and purchasing goods, and those that we collect as you browse or use the services offered by prokeepersline.nl/en. Pro Keepers Line can collect data about you, such as personal details like name and surname, shipping and billing address, browsing data, and your purchase habits.

Your Personal Data will be processed for the following purposes:

  • conclude and execute the purchase contract for the articles offered on prokeepersline.nl/en;
  • provide you with the services of prokeepersline.nl/en such as subscription to the newsletter;
  • allow registration to the Site and use of services reserved for registered users;
  • manage your requests to our Customer Service.

In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service you have specifically requested.

We also conduct statistical surveys and analyzes with data in aggregate form to understand how users interact with and use the Site, to improve our offer and our services. Only with your express consent, however, we process your personal data to perform commercial and promotional communication activities, and to customize the Site and the commercial offers based on your interests.

How long do we keep your data?

We keep your personal data for a limited period of time, depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of goods on prokeepersline.nl/en are processed until the conclusion of all administrative and accounting formalities, and is, therefore, stored in accordance with local tax legislation (ten years); those used to send you our newsletter are kept until you ask to stop receiving it.

What are your rights?

At any time, depending on the specific processing, you can:

  • withdraw your consent to data processing;
  • know what are your personal data in our possession, their origin and how they are used;
  • request the update, correction or integration as well, in the cases provided for by the current provisions, the cancellation, the limitation of processing or oppose to their processing.

If you wish, you can request to receive personal data in possession of Pro Keepers Line that concern you in a format readable by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you.

This policy may undergo changes and additions over time, so we invite you to periodically check its contents. Where possible, we will try to inform you promptly of any changes made.

We use fonts from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") on our website. When loading the fonts, data such as your IP address is transmitted to Google. For more information on Google's privacy policy, please visit https://policies.google.com/privacy. By using our website, you agree that data will be transmitted to Google.